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Slow immigration clearance at Woodlands, Tuas not due to cyber attack: ICA

Slow immigration clearance at Woodlands, Tuas not due to cyber attack: ICA
A long queue of cars and motorcycles at the Causeway. TODAY file photo

Slow immigration clearance at Woodlands, Tuas not due to cyber attack: ICA

SINGAPORE – The immigration clearance system at Woodlands and Tuas checkpoints experienced intermittent slowness starting around 5.40pm on Tuesday (May 16) evening. 

The Immigrations and Checkpoints Authority (ICA) said that the intermittent slowness was not due to a cyber attack and is still working on cause of delays. In a Facebook post at around 8pm, it said: “As this coincides with the departure peak period, more resources have been deployed to manage the situation at the land checkpoints.  

“Investigations are ongoing.”

Some travellers took social media to lament about the long queues at the checkpoints, with some saying that the have been waiting at the customs for close to two hours.

At 6.38am Wednesday morning, the ICA said the immigration clearance system at the land checkpoints had returned to normal.